ICT as a part of Finance
Managed IT Services for Financial Services and Organizations
Financial Services organizations need to win, and keep, the loyalty of their customers. This requires a combination of advanced customized digital and mobile engagement, as well as the credibility gained from offering industry-leading expertise along every step of their customer journey and every transaction.
Financial services organizations understand that technology, correctly applied, can provide a valuable market differentiator. Financial services organizations need to be able to support the secure collection and distribution of transactional, regulatory, customer and market data to keep pace with their competitors.
By outsourcing the monitoring and maintenance of your IT infrastructure to GM Managed ICT Services, you will reduce IT-related expenditures and at the same time improve your IT system performance. More importantly, you will ensure that every “customer touchpoint” will meet expectations.
GM is one of the few “full-service” nationwide Managed Services Providers focused on the Financial Services industry.
We can offer:
IT Consulting – GM can give you perspectives no specialized vendor will tell you. We are technology agnostic and look to provide you the best possible cost-effective solution for your demanding operating environment.
Cloud Hosting Services – We can assess your computing needs and can migrate your workloads to any cloud environment. We are Azure, and AWS Partners. We support complex Hybrid Cloud environments.
IT Infrastructure as a Service – GM uses an advanced set of monitoring and management tools to proactively monitor your IT infrastructure. We can act as a “single source” that can own all of your problems and manage your vendors to a satisfactory resolution of an incident. We get quicker results, lowering your maintenance costs and reducing the impact of network or server outages.
Backup and Disaster Recovery – GM will evaluate your networking and storage alternatives and deliver your financial services organization a comprehensive Backup and Disaster Recovery plan. We can also implement this solution with the hosting providers of your choice. From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage, and operational alternatives to give you the options you need.
Applications Management – GM ICT Managed Services manages many applications that are critical to daily operations within the financial industry. Our infrastructure can support a customized environment that won’t disrupt any of your operational systems while developing and testing.
24×7 Help Desk, Service Desk – This is where it all comes together. Our TR-based Help Desk is staffed by a team of IT Professionals that have attained some of the highest first level resolution (FLR) rates in the industry. Have your talented IT team focus on your critical business objectives and not “basic” Help Desk” activities.